Question 1

What payment methods are available on Umroh.com?

Accepted Answer

Currently, Umroh.com only supports payment via bank transfer.

Question 2

If I cancel my booking, will I get a refund?

Accepted Answer

If the cancellation is made before receiving a booking code or equipment, a full 100% refund will be provided.

Question 3

How do I book an Umrah package?

Accepted Answer

Visit the Umroh.com website or app, create an account, verify via email, then choose your desired Umrah package, departure city, and departure date.

Question 4

What should I do after making a booking?

Accepted Answer

Please make the first payment of IDR 5,000,000 per pilgrim. The remaining balance must be paid no later than 30 days before departure.

Question 5

Why should I book through Umroh.com?

Accepted Answer

Umroh.com offers money-back guarantees, licensed PPIU partners, fast processing, multiple package options, and attractive promotions.

Umroh.com FAQ